* At the end of 2004, more than 600,000 people had receivedCompTIA's vendor-neutral A+ certification, a key credential foranyone pursuing a career as a computer technician * This competitively priced new guide offers seven minibooks and1,000+ pages covering every aspect of the two required A+ exams,plus customizable test-prep software on CD-ROM * Minibooks provide a thorough review of all the hardware andoperating system topics tested in the exams: installation,configuration, and upgrading; diagnosing and troubleshooting;preventive maintenance; motherboards, processors, and memory;printers; networking; and operating system fundamentals * Published day-and-date with the CompTIA's latest revision ofthe A+ exams Note: CD-ROM/DVD and other supplementary materials arenot included as part of eBook file.
Ed Tetz graduated in 1990 from Saint Lawrence College in Cornwall, Ontario with a degree in Business Administration. He spent a short time in computer sales, which eventually led to a computer support position. After several years of providing system and LAN support to small and large organizations, in 1994 he added training to his repertoire. He holds certifications for A+, ITIL Foundations Certificate in IT Service Management (IT Infrastructure Library), Microsoft Certified Trainer (MCT), Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Database Administrator (MCDBA), and Chauncey Group's Certified Technical Trainer (CTT). Since 2002, he has been a full-time consultant for a value added reseller in Halifax, Nova Scotia. Over his years of work experience, he has supported Apple Macintosh, IBM OS/2, Linux, Novell NetWare, and all Microsoft operating systems from MS-DOS to Windows Vista, as well as hardware from most of the major vendors. He welcomes comments from his readers and can be contacted at email@example.com, if you are not trapped by the junk mail filters, or firstname.lastname@example.org.
Here's what you need to pass the A+ Certification exam in one value-priced package
This book covers the A+ Essentials, IT Technician, Remote Support Technician, and Depot Technician exams in topic-specific chunks for easy review. Packed with proven tips, practice tests, and practical information that will still be handy in the real world after you've passed the exam!
All this on the bonus CD-Rom
Discover how to
Book I: Setting the A+ Groundwork.
Chapter 1: The New A+ Exams.
Chapter 2: A+ Soft Skills.
Chapter 3: Protecting Yourself and Your PC.
Chapter 4: An Overview of System Components.
Book II: Inside the Box.
Chapter 1: Knowing Your Motherboard.
Chapter 2: Picking Your Processor.
Chapter 3: What to Remember about Memory.
Chapter 4: Telling Your BIOS from Your CMOS.
Chapter 5: Working with Storage.
Chapter 6: Working with Power.
Book III: Outside the Box.
Chapter 1: Ports, Cables, and Connectors.
Chapter 2: Installing and Configuring Input Devices.
Chapter 3: Installing and Configuring Output Devices.
Chapter 4: Examining System Resources.
Chapter 5: Managing Printers.
Chapter 6: Working with Multimedia Devices.
Chapter 7: Dealing with Portable Computers.
Book IV: Maintenance and Troubleshooting.
Chapter 1: Performing Preventative Maintenance.
Chapter 2: Troubleshooting Procedures and Guidelines.
Book V: Operating System Basics.
Chapter 1: Comparison of Major Operating Systems.Chapter 2: Operating System Functions.
Chapter 3: Installing and Upgrading Windows.
Chapter 4: Managing Files and Directories.
Chapter 5: Command Prompt Procedures.
Chapter 6: Working with System Files and the Boot Process.
Book VI: Managing the Operating System.
Chapter 1: Loading and Configuring Device Drivers.
Chapter 2: Working with Applications.
Chapter 3: Optimizing the Windows Environment.
Chapter 4: Using Windows-Based Troubleshooting Utilities.
Book VII: Recovering Systems.
Chapter 1: Managing Error Codes and Startup Messages.
Chapter 2: Managing Common Problems.
Chapter 3: Preparing for Disasters with Disaster Recovery.
Book VIII: Networking.
Chapter 1: Down to the Networking Basics.
Chapter 2: Understanding Common Wireless.
Chapter 3: Networking the Operating System.
Chapter 4: Configuring Internet Access.
Book IX: Securing Systems.
Chapter 1: Fundamentals of Security.
Chapter 2: Implementing Security.
Chapter 3: Viruses and Malicious Software.
Appendix A: About the CD.
Appendix B: CompTIA A+ Exam Reference Matrix.