Performance Through Learning

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Beschreibung

Performance Through Learning is a practical guide to the key issues surrounding knowledge management from a human resource perspective and provides incisive insights into developing a strategy linked to organizational learning. The authors present a framework and model that practitioners within organizations can adapt to increase performance through learning using knowledge management tools. The book is divided into two parts and includes: *An overview of theory *Case studies and practitioner stories from a range of KM initiatives *Tools and techniques for implementing an effective KM strategy. Written by a respected international author team, the book provides an understanding of the theory that supports knowledge management in the current business environment. Drawing upon real-life examples across a variety of organizational settings, from large global financial and professional services firms, to multinational oil and mining companies, to a small charity in the voluntary sector



Inhalt

Foreword; Preface; Acknowledgments; Part I: Overview; The Knowledge Management Mandate: Performance through learning;A framework for performance; Going Deeper: Elements of Knowledge for Action to produce results;Putting theory into practice: Sensemaking levers create a culture for learning; Putting theory into practice: Structuring levers that support learning actions; The bottom-line: Measuring knowledge management initiatives; Part 2: Case studies; British Petroleum's KM Journey: A decade of change; KM in the Aid & Development Sector: A case study in implementation at Tearfund; KM in Business Performance at BP Well engineering; Implementing KM within DeBeers; Knowledge Fuel of fighting fires: Knowledge Capture at Ukuvuka, a Government, Business & Community Partnership; Where did we start? Building our own Knowledge Park at Old Mutual;Generating capabilities in communities of practice: The Clarica story;Building a membership firm through Practice communities at Arthur Andersen; Piloting KM: Lessons learned from the small-scale approach to design & implementationat educational testing services; KM at Shell: Innovation and Integration; Assessing Readiness to successfully implement at KM strategy:Back to basics at Debswana; Appendix I,II,III

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Produktinformationen

Titel
Performance Through Learning
Autor
EAN
9781136374135
ISBN
978-1-136-37413-5
Format
E-Book (epub)
Hersteller
Taylor & Francis Ltd.
Herausgeber
Taylor & Francis
Genre
Wirtschaft
Veröffentlichung
25.06.2012
Digitaler Kopierschutz
Adobe-DRM
Dateigrösse
10.26 MB
Anzahl Seiten
408
Jahr
2012
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