Questions That Get Results

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Beschreibung

Ask the right questions and get improved, sustained employeeperformance Since technology has made it easy to access, share, anddistribute company data, many managers avoid live interaction,instead relying on emails, text messages, Web-based seminars tomanage their employees. But although technology has changed, peoplehave not. There is still a need for effective face-to-facecommunication; managers need to have the ability to ask the rightquestions and use the answers to find solutions. Questions That Get Results is an innovative, powerfulresource that provides managers with the questions that lead toreal answers for motivating employees, minimizing conflictingpriorities, maximizing working relationships, building trust,holding the team accountable, coaching for greater performance,selling ideas, creating change, hiring the best candidates, andnegotiating solutions to internal and external conflicts. * Each chapter profiles a manager who is struggling tocommunicate, an otherwise successful leader who is simply missingan element in their managerial toolkit * Following each profile are practical tools that will assist anymanager faced with a similar situation * Together the authors train approximately 30,000 professionalsper year Increase your effectiveness and bring out the best in youremployees by learning the Questions That Get Results.



Autorentext
Paul Cherry is founder and Managing Partner at Performance Based Results, an executive sales and leadership development organization. He has worked with 1,200 clients to date and is a recognized authority on client/employee engagement strategies. He is the author of Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants.

Patrick Connor is Managing Partner at Performance Based Results and has worked with more than 100,000 individuals in twelve countries. Patrick's expertise is in executive development and corporate sales training. His personal mission is to help people throughout the world live more profitable and productive lives.



Klappentext
Ask the right questions and getimproved employee performance!

Are you tired of asking questions that seem to disempower rather than motivate your employees? Do you struggle to have effective face- to-face communication with your employees in this age of truncated and abbreviated messages? Would you like to ask the right questions to help you hire and retain the best talent?

Questions That Get Results is a powerful resource that provides managers with the questions that lead to real answers for motivating employees, minimizing conflicting priorities, maximizing working relationships, building trust, holding the team accountable, coaching for greater performance, selling ideas, creating change, and negotiating solutions to internal and external conflicts. If you're a manager who would like to ask the right questions that will get you great results, this book is for you.



Inhalt
Introduction.

Chapter 1: Questions That Get Results.

Chapter 2: Questions That Manage Your Team.

Chapter 3: Questions That Delegate.

Chapter 4: Questions That Coach.

Chapter 5: Questions That Motivate.

Chapter 6: Questions That Hire.

Chapter 7: Questions That Uncover Goals.

Chapter 8: Questions That Manage Across.

Chapter 9: Questions That Manage Upwards.

Chapter 10: Questions That Develop and Sustain External Business Relationships.

Chapter 11: Questions That Manage Your Career.

Chapter 12: Questions That Assess Opportunities.

Chapter 13: Questions That Manage Your Relationships with Your Kids.

Acknowledgments.

Index.

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Produktinformationen

Titel
Questions That Get Results
Untertitel
Innovative Ideas Managers Can Use to Improve Their Teams' Performance
Autor
EAN
9780470925546
ISBN
978-0-470-92554-6
Format
E-Book (pdf)
Hersteller
Wiley
Herausgeber
Wiley
Genre
Management
Veröffentlichung
28.10.2010
Digitaler Kopierschutz
Adobe-DRM
Dateigrösse
1.39 MB
Anzahl Seiten
192
Jahr
2010
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